72-hour delivery rate of express delivery services in key areas in China 2019-2023
In 2023, more than eight in ten parcels sent through express delivery services in China were delivered within 72 hours. Due to the COVID-19 pandemic and the subsequent travel restrictions, courier services in the country became significantly slower between 2020 and 2022. Every year, the regulatory authorities in China conduct large-scale online surveys and random tests to monitor the service of the country's major courier service providers.